Floor
the plan of the house
Tables, covers, the path of the service. The view a floor manager wants in front of her.
One single system for the floor, the kitchen, the cash desk, accounting, stock and the front desk. In French. In CFA. And it never stops mid-service.
SoftOrder is the hospitality operating system for French-speaking Africa.
One platform for the restaurant and the hotel — and everything that happens between the two. Room service, the group dinner, the bottle of wine charged to the room. Under one account, with the same permissions, the same reports, one single source of truth.
Not one more POS, not a PMS dressed up for dining. A whole house, built to run: floor, kitchen, cash desk, accounting, stock, front desk, QR. Multi-site with the Establishment plan. Seven rooms — one single house.
And underneath, the engineering that makes the promise honest: a local hub at every address, which prints the tickets, takes payment, and keeps the house running when the cloud goes down. When the connection returns, everything stitches back together — without a single lost order.
Each module is named like a room in the house. The names are chosen for your teams, not for developers.
Tables, covers, the path of the service. The view a floor manager wants in front of her.
Real-time kitchen display. The order of the tickets, the returns, what's going out, what's left.
Cash, Mobile Money, cards. Split bill, tip, receipt — in under fifteen seconds.
Reservations, arrivals, departures, room charges — one guest's bill, from dinner to the minibar.
Ledger, VAT, Z-reports, Excel export of payments, the cash journal and VAT. No extra Sunday needed.
Inventory, inter-site transfers, alerts. You know what to order before it runs out.
The guest scans, reads, orders, pays. Customizable per site, in several languages.
With the Establishment plan: several addresses, central administration, consolidated reports and transfers between sites.
Three profiles, one shared requirement: a system that survives outages, speaks French, and doesn't humiliate your teams.
“I want a system that holds up when the power cuts, and clear numbers at the end of the month. Nothing more.”
“Consolidating my reports used to take a whole Saturday every month. Now I have them at 8 o'clock, Monday morning.”
“My front desk staff no longer retype restaurant bills by hand. That's it. That's huge.”
Under the warmth of the interface, a hard technical stance: hospitality software should never be the reason a service stops.
The product welcomes you, it doesn't bark instructions. Good evening, Admin. Full sentences, a calm voice, never the imperative of a control panel.
Every screen is composed. Numbers in tabular figures, sections like a menu, typography chosen with care. Nothing generic, nothing accidental.
The hardest engineering — offline hub, idempotent sync, exactly-once printing — stays invisible until the moment it keeps you standing.
French leads. CFA comes first. The examples come from Cotonou, Dakar, Abidjan, Douala. Not San Francisco. Not Paris.
Every house has its own local hub. It prints, it takes payment, it serves. When the connection returns, everything stitches back together — without a single lost order.
CLOUD
Everything works, everything syncs.
HUB_ONLINE
The local hub takes over when the network hesitates.
HUB_OFFLINE
Service continues. No cloud, no interruption.
One subscription per site for the platform. Hardware, setup and maintenance are chosen separately, each at its own price.
Not a marketing tool, not a CRM, not payroll. We integrate with them when it matters, but we're not trying to replace them. SoftOrder stays a hospitality operating system — clear on what it is.
Today's revenue, stock variances, credit outstanding, Z-report — reports built for deciding, available 24/7, from a phone in Abidjan as much as from a desk in Paris. And soon, your numbers coming to you: your house's WhatsApp summary, every week or every month.
In CFA francs, per site. No surprises.
1 site · 3 devices, then 5 000 FCFA / month each, up to 9 · 1 printer · 10 users, including 1 admin · 40 tables per site · 300 items
Unlimited sites · 10 devices, then 5 000 FCFA / month each, up to 30 · 4 printers · Unlimited users · 120 tables per site · 1 500 items
Purchase available: 3 000 000 FCFA per site (30 months), 4 800 000 FCFA with the Rooms pack, maintenance required.
1 site · 3 devices, then 5 000 FCFA / month each, up to 9 · 1 printer · 10 users, including 1 admin · 300 items
Rooms pack: +60 000 FCFA / month · per site — Hospitality added to a restaurant plan (Essential or Establishment).
AI assistant: +15 000 FCFA / month — Ask your house anything on Telegram, by text or voice.
Extra device: 5 000 FCFA / month.
Purchase mode: Standard or Premium maintenance required, from 50 000 to 240 000 FCFA / month depending on the setup.
Annual licence: 10 × the monthly price (plan and Rooms pack); maintenance, add-ons and extra devices stay monthly.
One-off fees: online payment setup 50 000 FCFA per site · data migration 50 000 FCFA.
Rates are per site. Regional partner rates available for extended groups.
A thirty-minute demo, in French, with someone who knows your trade. You tell us about your house; we show you how it would run tomorrow.